Getting started
Onboarding, Day 0 recommendations, and understanding the Now and Tonight entry points.
Stillpoint Daily support
Support for launch users, reviewers, and App Store setup
Use this page for customer support, App Store Connect support linking, and clear answers around subscriptions, privacy, and daily usage.
Stillpoint Daily is designed to be low-friction: no required account, a calm first-run experience, and a focused set of wellbeing sessions for daily use.
If you need help with onboarding, purchases, restore, reminders, or offline audio, this page is the primary support reference.
Support coverage
What this page supports
The public support flow is designed to be useful both for real users and for Apple review, without turning the app into a high-friction product.
Subscriptions and restore
Monthly and annual premium access, restore purchases, and managing subscriptions through Apple.
Audio and downloads
Background playback, lock screen controls, and premium offline downloads.
Reminders
Optional notification reminders for evening wind-downs or reset moments.
Privacy and data
No required account, local-first app data, and a minimal collection posture.
No account deletion flow required
The MVP does not require account creation. Most user state lives on the device and can be removed by deleting the app.
Contact support
Reach the team behind the app
For App Store review follow-up, launch support, or user help, email is the cleanest support path.
Support FAQ
Common Stillpoint Daily questions
The answers below are written to match the launch feature set and the app’s privacy-first, App Store-safe positioning.
What is Stillpoint Daily?
Stillpoint Daily is a premium iPhone wellbeing app for guided resets, calmer evenings, and repeatable daily routines built around stress relief, focus, and sleep support.
Do I need an account to use the app?
No. The MVP does not require account creation. Preferences, favorites, recent playback, and reminders are designed to stay local where possible.
How do subscriptions work?
Premium access is offered through Apple in-app purchases with monthly and annual auto-renewable plans. Pricing is shown in your local App Store currency before purchase.
How do I restore purchases?
Use the restore purchases option in the app. Restores are handled through your Apple ID and StoreKit billing history.
Can I use the app offline?
Selected premium sessions can be downloaded for offline playback. Free access remains limited and the premium offline feature is part of the paid experience.
Does the app track me or collect health data?
The launch posture is intentionally minimal. There is no tracking SDK by default, no required account, and no medical or symptom tracking.
How do I delete my data?
Stillpoint Daily does not require a server account in the MVP. Most app data lives on your device, so removing the app from your iPhone removes that local app data. If you contacted support by email, that correspondence may be retained as needed to resolve the request.
Is Stillpoint Daily a medical app?
No. It is positioned as a wellbeing, mindfulness, relaxation, and sleep-support app. It does not diagnose, treat, or claim medical outcomes.